Privacy policy.

Effective Date: October 2025
Company: WLI

At WLI, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website or using our services.

1. Information We Collect

We may collect and process the following information:

  • Personal Information such as your name, email address, delivery address, and phone number when you make an enquiry or purchase.

  • Payment Details processed securely through our payment provider; WLI does not store your card information.

  • Technical Information such as your IP address, browser type, and device information, collected through cookies and analytics tools to improve site performance.

  • Communication Records if you contact us by email, form, or social media.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Respond to your enquiries and customer support requests.

  • Improve our website, products, and services.

  • Comply with legal and regulatory obligations.

  • Send updates, offers, or wellness-related information if you’ve opted in to receive marketing (you can unsubscribe anytime).

3. Data Storage and Security

We store your information securely and take reasonable technical and organisational measures to protect it from unauthorised access, loss, or misuse.
Data may be stored on secure servers located in the UK or within the EEA.

4. Sharing Your Information

We only share your data with trusted third parties when necessary to:

  • Process payments and deliver orders.

  • Maintain website hosting and analytics.

  • Comply with legal requirements.

We never sell or rent your personal data to third parties.

5. Cookies

Our website uses cookies to improve functionality and analyse site performance. You can adjust your browser settings to refuse some or all cookies. For more details, see our [Cookie Policy].

6. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent for marketing communications.

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been misused.

To exercise these rights, please contact us at admin@wli.co.uk

7. Retention Period

We keep your information only for as long as necessary to fulfil the purposes outlined above or as required by law.

8. Updates to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised “Effective Date.”

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:
WLI
Email: admin@wli.co.uk
Address: